Frequently Asked Questions
What is the cost?
Please see our rate sheets for more detailed information.
Do I have to buy the unit or give a large cash deposit prior to moving in?
There is no endowment or large upfront deposit required. While some facilities require that you give them a large deposit, which they hold until you move from the facility, Twinbrook only charges a monthly rent. A $500 deposit holds your apartment and is applied to your first month’s rent.
What transportation is available?
Twinbrook has a bus, which transports residents to local doctor appointments. We also take residents shopping at Kroger’s weekly and to a dollar store so that they can buy essential items.
When are meals served?
Breakfast: 8:30-9:30 am
Lunch: Noon (12:30pm on Sunday)
Dinner: 5:00pm (5:15pm on Sunday)
What is the menu like?
Please see our sample menu. Seasonal items are included when possible. Each meal has a main entrée with side dishes as well as an alternate for those who do not want the main entrée. Although Twinbrook does not have a registered dietician on staff and does not offer therapeutic diets as prescribed by a physician, we do try to accommodate all dietary preferences for our residents such as low salt or sugar foods.
Do you have a nurse on duty?
In the state of Kentucky, assisted living facilities cannot employ a nurse as assisted living is a social model and not a medical model. Twinbrook does has arrangements with several home health agencies that do provide nursing and therapy services within our residents’ apartments. If the client has needs that require a nurse or therapist for a short period of time, Twinbrook’s Client Care Coordinator can assist in arranging home health services through an outside provider.
Our staff members do provide assistance with the daily living activities such as bathing, dressing, toileting, transferring and medication reminders. Please see our Schedule of Services and Fees for more information.
Is there someone on duty around the clock?
Yes. Twinbrook has staff on duty 24 hours per day, 365 days per year.
Are pets allowed?
We are unable to allow pets at Twinbrook at this time due to the carpeting in the units.
Can I have visitors?
We encourage our residents to have visitors for short term stays. Family members and friends who wish to spend the night with a resident may even request a rollway bed for their stay.
Is there a Beauty Salon in the facility?
Our Beauty Salon is open one-to-two days per week depending on demand. The beauticians are very accustomed to serving the needs of our residents and get to know each of their customers personally.
Are the kitchens and bathrooms handicap accessible?
Kitchen sinks and bathroom vanities are wheelchair accessible, and showers have a small 4-inch lip and grab bars allowing for easy entry and exit.
Does Medicaid pay for assisted living?
Medicaid does not pay for assisted living in the state of Kentucky. The cost of assisted living is covered by private pay funds. Some clients are eligible to utilize VA benefits or long-term care insurance if they qualify.
What does the monthly apartment rental rate include?
It includes an unfurnished apartment, utilities, meals, transportation, weekly housekeeping, linen service and activities. Cable television and telephone services are not included.
Can you provide assistance with bathing and dressing?
Yes. Twinbrook’s staff can assist with activities of daily living, which include bathing, dressing, toileting, and medication reminders. The staff also assists with instrumental activities like housekeeping, shopping, laundry, chores and transportation.
What happens if the client has a decline in condition and requires more help?
The Client Care Coordinator completes a functional needs assessment annually and with condition changes. When the client has a decline in condition, additional services are added to meet their needs. If the client has needs that the facility is unable to meet, then the Client Care Coordinator will assist the family in finding a facility that provides the level of care needed.